Support staff in the Emergency Department who assist with patient care.

• A. Unit Clerks
• B. Medical Secretaries
• C. Transporters
• D. Patient Care Technicians

Answer: (D)

Direct, hands-on support for patients is what patient care technicians provide in the Emergency Department. They work closely with nurses to help with basic patient-care tasks that keep patients safe and comfortable, under supervision. These tasks can include checking vital signs, assisting with hygiene and mobility, helping with feeding, and preparing patients for procedures. This role is focused on direct care, rather than administrative duties or transportation.

Unit clerks and medical secretaries handle documentation, scheduling, and administrative tasks at the front or nursing station, not direct patient care. Transporters move patients, equipment, and supplies between areas, which is essential but centers on logistics rather than performing hands-on care. Because patient care technicians are trained to deliver direct patient-care tasks to support the nursing team, they are the best fit for this role.